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Technical guide

Level 1 vs Level 2 PunchOut: store-level and item-level access.

Understand the common distinction between opening a supplier store and linking a buyer directly to a category or item, without assuming every procurement system uses the same labels.

Resource guidePunchOut Central
01UnderstandDefine the buyer question
02MapConnect store and protocol
03ValidateTest the full transaction
At a glanceCompare the two models
QuestionLevel 1 / storeLevel 2 / item
Entry pointLevel 1: the buyer opens the supplier store or a broad catalog destination.Level 2: the buyer starts closer to a category, shelf or product destination.
Catalog indexThe buyer catalog may need only enough information to identify the supplier destination.The buyer catalog may include indexed category or item references that point deeper into the supplier site.
Buyer experienceThe buyer navigates the supplier catalog after the session opens.The buyer can arrive at a more specific supplier destination when the buyer system and catalog support it.
Supplier testTest the broad store launch, access and cart return.Test every supported entry point, the correct product context and the cart return.

Why the labels need care

Procurement products and catalog standards do not always use the same terminology. Some buyer documentation calls the choices Level 1 and Level 2; cXML catalog guidance can describe store, aisle, shelf or product-level PunchOut. Treat the buyer's stated level and examples as the source of truth for the connection.

Do not promise item-level deep linking simply because the buyer says "PunchOut." Confirm whether the buyer catalog can pass the required destination context and whether the supplier connection supports the expected flow.

What to test at each level

  • The buyer can see the intended catalog entry.
  • The session opens the correct Shopify store and catalog scope.
  • The buyer sees the expected category or item context.
  • The buyer can add the intended item and return the cart.
  • The approved PO contains the expected item references.

How this relates to PunchOut Central

PunchOut Central connects the buyer workflow to the existing Shopify or Shopify Plus store and assigns buyer-specific catalog access. The exact entry level remains a buyer-specific compatibility question that should be confirmed during onboarding and testing.

Use this page to clarify the buyer vocabulary; use the integration and documentation pages to plan the actual connection.

Reference material

These primary-source references explain the general protocol or catalog concepts. Buyer-specific implementation requirements still take precedence.

Put the guide into practice

Need to clarify a Level 1 or Level 2 request?

Bring the buyer catalog example and target Shopify store to the compatibility discussion.