ProductPlatform OverviewPunchOutPurchase OrdersInvoicesMulti-Store ControlTransactionsHow It Works
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SolutionsB2B SuppliersMulti-Store CommerceBuyer OnboardingEcommerce Agencies
Glossary

PunchOut glossary: procurement and commerce terms explained.

A concise reference for the terms suppliers, buyers, ecommerce teams and implementation partners use when discussing PunchOut.

Resource guidePunchOut Central
01UnderstandDefine the buyer question
02MapConnect store and protocol
03ValidateTest the full transaction

Key terms

Approval
The buyer-side review that decides whether a requisition or returned cart can proceed to an approved purchase order.
Catalog access
The store, collections or product scope assigned to a specific buyer connection.
cXML
Commerce XML, a structured protocol used for procurement and commerce messages, including PunchOut workflows.
Connection
A configured buyer or store relationship. Under the published pricing model, a new buyer or additional store counts as a connection.
Cart return
The step where products selected in the supplier catalog are sent back to the buyer procurement system for review.
Hosted catalog
Catalog content maintained inside or for the buyer procurement environment rather than shopped through the supplier site.
Invoice
A downstream commercial document associated with the order and buyer payment process; exact format and delivery are buyer-specific.
OCI
Open Catalog Interface, an interface used to connect an external catalog with a procurement or ERP environment.
PO
Purchase order: the approved buyer document sent to the supplier after the buyer approval process.
PunchOut
A B2B purchasing method where the buyer opens a supplier ecommerce catalog from procurement, shops there and returns the cart for approval.
PunchOut session
The active buyer interaction from catalog launch through cart return.
Shopify order
The supplier store order created after the approved PO reaches the PunchOut connection.
Store-level PunchOut
A broad entry point that opens the supplier store or catalog. It is often called Level 1 in buyer documentation.
Item-level PunchOut
A more specific entry point to a category or product context. It is often called Level 2 in buyer documentation, but labels vary.
Transaction journey
The tracked sequence from PunchOut Started through Cart Returned, Buyer Approved, PO Received, Store Order Created and Invoice Generated.

How to use this glossary

Start with the buyer's own documentation when a term has a platform-specific meaning. In particular, confirm the buyer's use of cXML or OCI, its entry-level terminology and its invoice requirements.

Then map the term to the actual Shopify store, catalog access and transaction stage involved in the connection.

Put the guide into practice

Have a buyer term that is not clear?

Send the buyer documentation or requirement and we can map it to the supplier workflow.