Stage history
Follow the six stages from PunchOut Started through Invoice Generated.
Transaction tracking
Trace PunchOut activity from session to invoice.
See where a buyer transaction stands and where it stopped. PunchOut Central tracks sessions, carts, approvals, POs, store orders, invoices and the activity around them.
Transaction stagesPunchOut Central
01PunchOut startedBuyer session begins
02Cart returnedBuyer reviews the request
03PO receivedApproval completed
04Invoice generatedJourney reaches stage six
Operational visibility
Find the stage and reason for an issue.
Review line items, timestamps and activity, plus the stage where a transaction failed and the reason shown.
Order context
See the buyer, session, cart, PO and Shopify order in the same transaction journey.
Activity detail
Review line items, timestamps and recorded activity when investigating an order.
Failure location
Identify where a transaction stopped and the reason shown by the platform.
In practice
Investigate a missing or delayed order.
Use the transaction record to narrow the question before asking the buyer to retrace a purchase.
Find the buyer
Start from the relevant buyer and store connection.
Follow the stages
Check whether the cart returned, approval completed and the PO arrived.
Read the activity
Review timestamps, line items and the failure reason displayed.
Contact support
Share the transaction context through the product’s ticket, help or chat options.
Operating view
See the entire journey, including the gaps.
Reporting can be filtered to review PunchOut activity, funnel performance and business trends.
Related topics
Explore the stages behind the record
Questions
What to clarify before connecting
PunchOut Started, Cart Returned, Buyer Approved, PO Received, Store Order Created and Invoice Generated.
Yes. Transaction tracking shows where it failed and why, with timestamps and activity.
No. The buyer still approves the cart in procurement. A Shopify order follows the approved PO.
Plan the connection
See how your buyer flow would be tracked.
Bring a procurement requirement and we can walk through the transaction stages.